cx
Omnichannel CX
Resolves repetitive requests and escalates exceptions with context.
SPEC SHEET
Agents for chat, email, voice, SMS and WhatsApp.
Procedures
QA queue
HITL
Voice-ready
Outcome pricing
HOW IT WORKS
From pilot to governed operation.
01
Map the process and risk class
Delivered with owner, acceptance criteria, audit evidence and rollback plan.
02
Connect systems and deploy the agent
Delivered with owner, acceptance criteria, audit evidence and rollback plan.
03
Measure, evaluate and improve in Trust Core
Delivered with owner, acceptance criteria, audit evidence and rollback plan.
COMPARISON
Designed to beat generic automation.
| Capability | Generic tool | SimulaciónUNO |
|---|---|---|
| Governance | Partial / add-on | Native in Trust Core |
| Auditability | Partial / add-on | Native in Trust Core |
| Integrations | Partial / add-on | Native in Trust Core |
| Human review | Partial / add-on | Native in Trust Core |
| Enterprise security | Partial / add-on | Native in Trust Core |