INDUSTRY PLAYBOOK
Manufacturing
Quality, SOPs, maintenance and operational knowledge.
INDUSTRY PLAYBOOK
A vertical stack, not an isolated chatbot.
30-day pilot: technical RAG + shift reports + maintenance signals in shadow mode.
Trapped data
- Work orders, maintenance, quality, SOPs, inventory, suppliers, shifts and technical knowledge.
Workflows to coordinate
- Preventive maintenance, quality control, technical assistance, purchasing and shift reports.
Useful agents
- SOP copilot
- Maintenance agent
- Quality radar
Success metrics
- tiempo de búsqueda
- fallas repetidas
- cumplimiento SOP
- acciones preventivas
Risks and governance
- Do not execute plant actions without authorization and logging.
RECOMMENDED MODULES
A vertical stack, not an isolated chatbot.
Agent Orchestrator
Automates end-to-end tasks with traceability and human control.
Governed by Trust Core
Agentic CRM
Turns conversations into opportunities, tasks and reports.
Governed by Trust Core
Omnichannel CX
Resolves repetitive requests and escalates exceptions with context.
Governed by Trust Core
RAG Knowledge Hub
Reduces hallucinations and keeps sources controlled.
Governed by Trust Core
Decision & Scoring
Explains decisions, signals used and review thresholds.
Governed by Trust Core
Intelligent Outreach
Personalizes without losing brand, consent and trace control.
Governed by Trust Core
