INDUSTRY PLAYBOOK
Banking & finance
Risk, compliance, onboarding and service at scale.
INDUSTRY PLAYBOOK
A vertical stack, not an isolated chatbot.
30-day pilot: internal onboarding/KYC assistant with sources, escalation and logs.
Trapped data
- Onboarding, KYC, risk, products, requests, tickets, CRM and regulatory documentation.
Workflows to coordinate
- Pre-qualification, support, documentation, risk review, sales follow-up and compliance.
Useful agents
- Onboarding agent
- Regulatory RAG
- Explainable score
Success metrics
- tiempo de revisión
- casos completos
- excepciones
- trazabilidad
Risks and governance
- Bias, explainability, privacy and human approval in decisions.
RECOMMENDED MODULES
A vertical stack, not an isolated chatbot.
Agent Orchestrator
Automates end-to-end tasks with traceability and human control.
Governed by Trust Core
Agentic CRM
Turns conversations into opportunities, tasks and reports.
Governed by Trust Core
Omnichannel CX
Resolves repetitive requests and escalates exceptions with context.
Governed by Trust Core
RAG Knowledge Hub
Reduces hallucinations and keeps sources controlled.
Governed by Trust Core
Decision & Scoring
Explains decisions, signals used and review thresholds.
Governed by Trust Core
Intelligent Outreach
Personalizes without losing brand, consent and trace control.
Governed by Trust Core